Refund and Returns Policy

At Muneeb Apparal, we specialize in wholesale clothing. Please read this policy carefully before placing an order, as wholesale purchases are subject to specific terms.

1. Wholesale Orders – Final Sale

All wholesale orders placed with Muneeb Apparal are considered final sale.

We do not accept returns or offer refunds for:

  • Buyer’s remorse
  • Incorrect size selection
  • Style or color preference
  • Overstocking or slow sales

2. Damaged or Defective Items

We take quality seriously. If you receive items that are damaged or defective, we will gladly assist you.

To be eligible:

  • You must notify us within 5 business days of receiving your order
  • Clear photos or videos of the damaged items must be provided
  • Original packaging must be retained

Once approved, we may offer:

  • Replacement of the damaged item(s), or
  • Store credit (at our discretion)

3. Incorrect or Missing Items

If you receive:

  • The wrong item, or
  • Missing items from your shipment

Please contact us within 5 business days of delivery with:

  • Order number
  • Description of the issue
  • Photos of received items

We will correct the issue as quickly as possible.

4. Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Clearance or sale items
  • Custom or private-label orders
  • Items marked as “Final Sale”
  • Washed, worn, or altered garments

5. Shipping Costs

  • Original shipping costs are non-refundable
  • Customers are responsible for return shipping unless the issue is due to our error
  • We are not responsible for lost or delayed shipments caused by carriers

6. Order Cancellations

  • Orders cannot be canceled once they have been processed or shipped
  • If you need to request a cancellation, please contact us immediately after placing the order
  • Cancellation approval is not guaranteed

7. How to Request a Return or Refund Review

To report an issue, please contact us at:

📧 Email: [your business email]
Include:

  • Order number
  • Description of the issue
  • Photos/videos (if applicable)

8. Policy Updates

Muneeb Apparal reserves the right to update or modify this Refund & Return Policy at any time without prior notice. Updates will be posted on this page.

🔑 Important Note

By placing an order on our website, you agree to this Refund & Return Policy.